Code Of Practice

Approved Driving Instructors Code Of Practice

The DVSA and the driving instruction industry place great emphasis on professional standards and business ethics. The following code of practice has been developed by the DVSA in conjunction with industry representative associations and is intended as a framework within which all instructors should operate.

Personal Conduct

Driver trainers will be professional, comply with the law, keep clients safe and treat them with respect.

The instructor agrees to:

Business dealings

Driver trainers will account for monies paid to them, record client’s progress, advise clients when to apply for their driving tests and guide them fairly through the learning process.

The instructor agrees to:

Advertising

Driver trainers will take care to advertise and promote their businesses in a clear and fair manner.

The instructor agrees that:

Conciliation

Driver trainers will deal promptly with any complaints received and aim for speedy resolution of any grievances.

The instructor agrees that:

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